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Privacy Policy

At W.S Hunter & Co. we know how important your privacy is to you. As such, we use a secure database to collect and maintain your information. We maintain the data that you provide to us, along with a record of your purchases on this secure database. We will not share any of the information you provide to us without your express permission. We will not sell or give our list of email or postal addresses or telephone numbers to any other companies or organizations.

We also gather information about how visitors navigate through our Web site by using clickstream data gathered with “cookies” and/or online tools such as “pixel tags”. This information is not shared with any other companies either.

The information we collect from you allows us to:
  • Process and track your order
  • Provide the services you request
  • Contact you about the status of an order
  • Send you catalogs or other promotional materials
  • Study how you navigate through our Web site
  • Customize our communications to you
  • Provide information regarding product recalls or products you have purchased
  • Improve our customer service and product selection
We contract with other companies to provide certain services including credit card processing and shipping. We provide these companies with only the information they need to perform their services and work closely with them to ensure your privacy. On rare occasions, we may disclose specific information upon governmental request, in response to a court order, or when required to do so by law. We may also share information with companies/entities assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes and we will take reasonable steps necessary to advise you of any such disclosure.

If at any time you no longer wish to receive information, emails or other communications from us, all you need to do is send an email to info@wshunter.com or call us at 1.888.889.0004. Please be sure an provide us with exact name and address from mailing label and/or email address so we can be sure to identify you correctly. Some of our mailings are planned weeks and even months in advance so it may take some time for your request to become effective. If, by some chance you continue to receive communications from us, please contact us again and we will make every effort to correct the situation.

If you set your browser to refuse cookies, please call us at 1.888.889.0004 to place your order. Cookies are safe and are used to process your transactions. To learn more about cookies, visit www.cookiecentral.com.

We will occasionally provide links to other web sites that we think you may enjoy or might provide additional product information. These sites operate independently of W.S. Hunter & Co. and have established their own privacy and security policies. We recommend that you review their policies when visiting any of these sites.

To update your customer information, please contact us at 1.888.889.0004 or by mail at W.S Hunter & Co. P.O. Box 2100, 394 Main Street, New London, New Hampshire 03257. We will need you to provide information to validate your identity in order to process/update your information.

It is our intent to provide against the loss, misuse, or alteration of information that we receive from you. We use a variety of current technologies and processes to protect this information. We limit the information we share with outside companies to only that which they need to carry out their responsibilities.

When you make a purchase, request a catalog or create an account on our web site, your transactional information is transmitted in a safe encrypted format, using SSL Certificate Technology.

If you have any concerns regarding the information provided to us and how it is utilized, please feel free to contact us at 1.888.889.0004 or by mail at W.S Hunter & Co. P.O. Box 2100, 394 Main Street, New London, New Hampshire 03257 or email at info@wshunter.com.

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